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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martina Poole

June 30, 2026

5  out of  5
rating by Martina Poole
"I love State Farm and have been with them for over 22 years. The staff is always amazing."
We responded:
"Martina, Thank you for your kind review of our agency. We appreciate you and your family and look forward to continuing to serve your insurance needs! Sherman"
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Chris Buckalew

June 19, 2026

5  out of  5
rating by Chris Buckalew
"Tina at State Farm provided exceptional service from start to finish. She was knowledgeable, professional, and took the time to explain all of my insurance options in a way that was easy to understand. Tina was responsive to my questions, patient throughout the process, and made sure I found the coverage that best fit my needs and budget.

What stood out most was her genuine care and commitment to helping her clients. She made the entire experience smooth, stress-free, and enjoyable. I highly recommend Tina to anyone looking for a trustworthy and dedicated insurance agent. Thank you for the outstanding service!"
We responded:
"Hi Chris, Thank you for your kind review and positive remarks on Tina's excellent customer service! We appreciate you and your family and look forward to continuing to service your and your family's insurance needs! Again, thank you! Sherman"
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Heather Wills

June 17, 2026

5  out of  5
rating by Heather Wills
"Tina, Dana and Sherman have always been a pleasure to work with. My mother has used Sherman for over 40 years! I have now used them for 20 years!

They have always been quick to respond to any email I have sent, and get you what you need almost immediately. Highly recommend!"
We responded:
"Heather, Thank you for your kind review! We appreciate you and your mother and look forward to continuing to serve your insurance needs! Sherman"
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Michael Paulk

June 11, 2026

5  out of  5
rating by Michael Paulk
"Sherman is always there for me & my family's insurance needs!"
We responded:
"Michael, Thank you for your kind review! We appreciate you and your family and look forward to continuing to serve you in the future! Sherman"
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KT Adams

June 8, 2026

5  out of  5
rating by KT Adams
"I’ve had an excellent experience with Tina and the entire team at my State Farm office. They have always been incredibly kind, attentive, and responsive to both my family’s and my own questions and needs. Their professionalism and genuine care have made every interaction easy and stress-free. We’ve trusted them for many years, and we truly appreciate the outstanding service and support they consistently provide."
We responded:
"Kwame, Thank you for the kind review and for mentioning Tina and the entire office. We appreciate you and your family and look forward to serving your insurance needs in the future! Sherman"
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Barbara Hayes Mosley

May 15, 2026

5  out of  5
rating by Barbara Hayes Mosley
"Sherman and his office respond quickly whether my contact has been by phone, text, or email. The people of this agency operate with the highest integrity and professionalism."
We responded:
"Hi Barbara, Thank you for your kind review! We appreciate you and your family! Sherman"
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Lisa Rowe

May 13, 2026

5  out of  5
rating by Lisa Rowe
"Sherman Ross and his crew have been very good to me and provide very friendly service and atmosphere. I recommend State Farm for all of your insurance needs."
We responded:
"Hi Lisa, Thank you for your kind response! We appreciate you and look forward to continuing to serve your insurance needs! Sherman"
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Melanie S316

May 8, 2026

5  out of  5
rating by Melanie S316
"Mr. Sherman Ross and staff have been so kind and accurate with pricing and information! Highly recommend them!"
We responded:
"Melanie, Thank you for your kind review! We appreciate your business and look forward to continuing to serve your insurance needs! Sherman "
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Javarius Gayle

May 5, 2026

5  out of  5
rating by Javarius Gayle
"Been with Sherman's office for over 10 years .Everyone in the office is very helpful with any need from claims to making your coverage perfect for you. Highly recommended!!"
We responded:
"Javarius, Thank you for your kind review! We appreciate you and your family and look forward to continuing to serve your insurance needs! Sherman"
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Ryan P

April 30, 2026

5  out of  5
rating by Ryan P
"Sherman has been my agent for many many years. Awesome agent and friend. Has always been a phone call away. A shout out to Tina as well. She has went above and beyond to explain and be there when needed. Treated like family is an understatement. Highly recommend."
We responded:
"Ryan, Thank you for your kind review! We appreciate you and look forward to continuing to serve you for your insurance needs! Sherman"
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Mike Bradley

April 12, 2026

5  out of  5
rating by Mike Bradley
"Great customer servive"
We responded:
"Mike, Thank you for your review! We appreciate your business and look forward to continuing to work for you! Sherman"
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Jeff Jackson

April 1, 2026

5  out of  5
rating by Jeff Jackson
"Such a nice, welcoming new office! The customer service and willingness to help you in any way possible is absolutely unmatched. Sherman Ross and his team have a great system set up to serve their customers in any way possible. Will definitely continue to do business with them."
We responded:
"Jeff, Thank you for your kind review! We appreciate you and your family and look forward to working with you and serving your insurance needs! Sherman"
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Stephen Wilson

March 24, 2026

5  out of  5
rating by Stephen Wilson
"They have always been very helpful and a pleasure to work with!"
We responded:
"Thank you Stephen for your kind review! We appreciate you and your family and look forward to continuing to serve your insurance needs! Sherman"
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Bav Patel

March 17, 2026

5  out of  5
rating by Bav Patel
"It has been a pleasure working with Tina. She is very helpful, knowledgeable, and always available to assist with any insurance questions we have. Her professionalism and attention to detail are truly appreciated. We highly recommend this agency for its exceptional service and reliability"
We responded:
"Bav, Thank you for your kind review and recognizing Tina's professionalism! We appreciate you and your family and look forward to continuing to serve you in the future! Sherman"
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James Smith

March 8, 2026

5  out of  5
rating by James Smith
"Sherman is an extraordinary agent and has gone above and beyond for me both with home and auto for well over 10yrs. Humble, honest and kind, he’s always been there to help no matter how big or small. Thank you Sherman won’t find another one like you"
We responded:
"Thank you James for your kind comments! We appreciate you and your family! We are grateful for our relationship!"
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Jan Hughes

February 26, 2026

5  out of  5
rating by Jan Hughes
"Love State Farm’s new office! Sherman and Tina are the best, if you need insurance please go by visit them. They have been taking care of my insurance needs forever and they will give you best service for your insurance needs. The office is just a warm atmosphere."
We responded:
"Jan, Thank you for your kind review! It was nice to visit with you and get caught up on family. We appreciate you and your family! Sherman"
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jason morrow

February 11, 2026

5  out of  5
rating by jason morrow
"We have been with State Farm Sherman Ross for 20 plus years and have always received excellent service. Always a pleasure to work with, Tina and Dana are precious and professional."
We responded:
"Jason, Thank you for the kind review! We appreciate you, Terri and your family! Sherman "
Profile photo of Barbara Smith

Barbara Smith

February 3, 2026

5  out of  5
rating by Barbara Smith
"I have known Sherman a long time, he has been helpful to me over the years on all my insurance needs.. If you are looking for a good knowledgeable insurance guy, call Sherman, he will be glad to hear from you.."
We responded:
"Barbara, Thank you for your kind review! My Team and I appreciate your business! Sherman"
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Daniel Bysinger

January 31, 2026

5  out of  5
rating by Daniel Bysinger
"Tina and the Team at State Farm have been great to my family and me! Always trust them to be honest and help me through situations as they arise! Great people, great Team!"
We responded:
"Daniel, Thank you for your kind review. We appreciate your business and look forward to serving you in the future! Sherman"
Profile photo of Heather Holder

Heather Holder

January 18, 2026

5  out of  5
rating by Heather Holder
"I’ve used Sherman Ross State Farm for over 20 years! Would highly recommend! Always there when you need them and very personable! I appreciate everything they do for me and my family! Can’t wait for many more years of exceptional service!!"
We responded:
"Heather, Thank you for your kind review! We appreciate valued customers such as yourself and your family. We look forward to continuing our business relationship for years to come as well! Sherman
"
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Steven Pitts

January 16, 2026

5  out of  5
rating by Steven Pitts
"This State Farm location was amazing in so many ways. Originally contacted them by phone to get info about changing our current auto and homeowner policies to State Farm from another well known insurance company. I spoke with Tina Tidwell and she made it so easy. She was able to take my info by phone and then I went to the office a couple of days later and finalized the paperwork. Super customer service in a time when this is so rarely seen. Contact Tina Tidwell at the Sherman Ross State Farm Insurance Agency. You’ll not be disappointed!"
We responded:
"Thank you Mr. Pitts for your kind review! We look forward to working with you. Thank you for choosing our agency! Sherman"
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Keyanni Chalmus

January 10, 2026

5  out of  5
rating by Keyanni Chalmus
"I am a new driver, and Tina Tidwell, as well as Sherman Ross, have helped me tremendously."
We responded:
"Keyanni, Thank you for your kind review! We look forward to working with you! Sherman"
Profile photo of Kendra Brumbelow

Kendra Brumbelow

January 8, 2026

5  out of  5
rating by Kendra Brumbelow
"We had a wonderful experience dealing with Sherman Ross State Farm Insurance! They were so helpful and helped us to lower our cost for auto insurance. Highly recommend them!!!!"
We responded:
"Thank you Kendra for the review! We look forward to working with you and your family! Sherman"
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Dawn Duttton

December 30, 2025

5  out of  5
rating by Dawn Duttton
"I just want to say what a great job Tina has done. She’s the best. She has been so patient with me and helped me tremendously. It’s rare to find real people to talk to and even more a jewel when they are professional and get things done right."
We responded:
"Dawn, Thank you for your kind review and for recognizing the exceptional customer service that Tina provides. We appreciate your business and look forward to servicing your insurance needs in the future! Sherman"
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Beverly Goss

December 10, 2025

5  out of  5
rating by Beverly Goss
"I have been with Sherman Ross for all of my home and car insurance needs for over 40 years. His office has always answered and taken care of my needs immediately. It is so much better to have a person to talk to or stop by and see without sitting on the phone talking to 'phone insurance' as I call the other big companies that do not have local agents. It is worth it sometimes to pay a bit more for the service you receive. And when you have a claim of any kind, you want and need immediate service from someone who understands and cares that your needs are met. Sherman and his team are exactly that! They work for you!"
We responded:
"Hi Beverly, Thank you for your kind review. My Team, Dana and Tina, are blessed to serve customers such as you and your family. Please reach out to us anytime. We appreciate you! Sherman "