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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Viscosi

Debbie Viscosi

December 1, 2025

5  out of  5
rating by Debbie Viscosi
"When we switched from Liberty Mutual insurance to State Farm, we were looking for someone local who would get to know us, and not just a big name company. Sherman Ross and his agency are wonderful and more than we hoped for! When our vehicle was damaged recently, Sherman directed us through the process. We were kept well-informed and everything proceeded smoothly. When you pick Sherman Ross’s agency you will have a thoughtful, hard-working agent who will treat you like a friend. I highly recommend them!"
We responded:
"Debbie, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We are proud to call you and Mike friends. Sherman"
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Patricia Mitchell

November 25, 2025

5  out of  5
rating by Patricia Mitchell
"The office staff and Sherman are always so helpful and make me feel like a friend and not just a customer! I have been with them for over 20 years!"
We responded:
"Patricia, Thank you for your review. It's been a pleasure to serve you and your family for over 20 years. We appreciate you and look forward to taking care of your insurance needs for many more years! Sherman"
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Josh Crocker

November 17, 2025

5  out of  5
rating by Josh Crocker
"Awesome customer service! Always have done me right!"
We responded:
"Josh, Thank you for your review! We appreciate you and look forward to continuing to serve your insurance needs! Sherman"
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Tom Foley

November 17, 2025

5  out of  5
rating by Tom Foley
"When I moved to Georgia in 2018 I had already been a State Farm client for many years. I hadn't planned to leave State Farm after the move and was happy with them. But that would have been the logical time to make the switch if one was to happen. Fortunately I met Sherman Ross first. I wasn't looking to buy any new policies, just someone to service policies I already had, my vehicles, home and a couple life policies. I had no idea I was going to need that much servicing. Since then, a claim on my home owners and two on our vehicles. All them were so simple for us because Sherman and the staff at Sherman Ross State Farm took care of everything. And that's what really matters. Just about anyone can sell you an insurance policy. You could buy one on line. What really matters is when something bad happens and you need the protection. You'll want to know the real person with the answers, not just a voice on the phone."
We responded:
"Tom, Thank you for your nice review. We have enjoyed getting to know you and Risa and serving your insurance needs. Know that we are always here to assist you. Thanks again! Sherman"
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Dennis Hosmer

November 14, 2025

5  out of  5
rating by Dennis Hosmer
"Sherman Ross is the best! There are several State Farm agencies in my area, but Sherman Ross went above and beyond! We researched Pet Insurance, and agencies are somewhat bound by pricing. He spent a lot of time researching, reviewing and recommending before we settled on a policy. He is a fantastic representative of State Farm! Very personable, professional, and extremely helpful."
We responded:
"Thank you Eddie for your review! We appreciate you and your family and look forward to assisting you with your insurance needs in the future! Give those puppies some love from our State Farm office!"
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Nadia Roper

November 13, 2025

5  out of  5
rating by Nadia Roper
"Great customer service from Mrs. Tina, as per usual."
We responded:
"Thank you Nadia for your review and recognizing Tina for her customer service! We appreciate you and your family! Sherman"
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M M

November 7, 2025

5  out of  5
rating by M M
"Always a good experience when I stop in to review insurance plans. Great personable staff ready to assist!"
We responded:
"Thank you for your positive review! We appreciate you! Sherman "
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Danny Echols

November 3, 2025

5  out of  5
rating by Danny Echols
"Sherman Ross State Farm has always served me and my family with outstanding service! The way State Farm supports our community is hand down the greatest I’ve seen."
We responded:
"Thank you Danny for your kind comments! We appreciate you and your entire family! It has been a pleasure to work with you. We are grateful for our long-term relationship!"
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James Smith

November 1, 2025

5  out of  5
rating by James Smith
"Sherman is an extraordinary agent and has gone above and beyond for me both with home and auto for well over 10yrs. Humble, honest and kind, he’s always been there to help no matter how big or small. Thank you Sherman won’t find another one like you"
We responded:
"Thank you James for your kind comments! We appreciate you and your family! We are grateful for our relationship!"
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Kristi Sutton

October 30, 2025

5  out of  5
rating by Kristi Sutton
"This office has top notch customer service! Tina and Dana always take care of whatever I need. We have totaled 2 vehicles in under 2 years and they have been amazing to work with both times!"
We responded:
"Kristi, Thank you for your nice review and compliments of Tina and Dana! We appreciate you and Lee! Sherman"
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Melissa Findley

October 15, 2025

5  out of  5
rating by Melissa Findley
"I adore the personal service. Tina is amazing!"
We responded:
"Melissa, Thank you for recognizing Tina for her personal service. We appreciate you and David! Sherman"
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Joanna Lovelace

October 10, 2025

5  out of  5
rating by Joanna Lovelace
"Tina gave me prompt and helpful assistance when I asked to get some help with seeing a lot of the information I had misplaced ."
We responded:
"Joanna, Thank you for recognizing the service provided by Tina. We appreciate you and your family! Sherman"
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Lee Tatum

October 7, 2025

5  out of  5
rating by Lee Tatum
"Great customer service! I've been with this office a few years and I will continue to as they are great and very timely on responses"
We responded:
"Lee, Thank you for your kind review. It has been a pleasure serving as your agent the last several years. We appreciate you! Sherman"
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Ansley Hitchcock

October 3, 2025

5  out of  5
rating by Ansley Hitchcock
"Always a pleasant and personable experience right here in our hometown!"
We responded:
"Thank you Ansley! We appreciate you! Sherman"
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Jackie Smith

September 16, 2025

5  out of  5
rating by Jackie Smith
"Tina and Dana always goes up and beyond their self."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you!"
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Link

August 13, 2025

5  out of  5
rating by Link
"I am grateful for the service I get from this office. Tina is especially good. I have gotten home insurance and automobile insurance from this State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Gary Lowe

Gary Lowe

August 13, 2025

5  out of  5
rating by Gary Lowe
"These are really good people They go out of their way to serve Tina is my favorite"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Roth

May 8, 2025

5  out of  5
rating by Mike Roth
"Staff that i spoke to were polite and efficient. On top of beating every other agency i spoke with by $50-100 a month i wasnt on the phone for more than 10-12 minutes each time for both my quote and purchase of their insurance."
We responded:
"Mike, Thank you for the review. We appreciate you sharing your positive experience. Looking forward to developing a personal relationship and providing ongoing exceptional personal service. Sherman"
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Skyler Akins

June 12, 2023

5  out of  5
rating by Skyler Akins
"Great service with a personal touch from the Ross Agency Team!"
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Maquita Rosenberger

January 12, 2023

5  out of  5
rating by Maquita Rosenberger
"They are always so helpful and friendly."
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Larry Jones

May 20, 2022

5  out of  5
rating by Larry Jones
"Great people an try there best to help."
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Susan Bennett

July 19, 2021

3  out of  5
rating by Susan Bennett
"Haven't dealt with him"
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Michael Teems

April 17, 2021

5  out of  5
rating by Michael Teems
"Great"
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Exzadrianna Mathis

August 13, 2020

5  out of  5
rating by Exzadrianna Mathis
"Great insurance agent. Always willing to work things out no matter the circumstances. He has been our family agent for more than 7 years"
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Jermyle Richards

November 19, 2019

5  out of  5
rating by Jermyle Richards
"Mr Ross is a really great agent"